PRIVACY POLICY
Last Updated: 16/09/2026
At Ismaira Chavez LLC, located at 14924 Casey Rd, Tampa, FL 33624, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use and protect it, how SMS communications work, how cookies and tracking technologies may be used, and what rights you have regarding your personal information.
By using our website, submitting information through our forms, communicating with us through our chat widget, or otherwise interacting with our services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide through our website, Facebook or Instagram lead forms, advertising forms, chat widget, appointment forms, or other forms used in connection with our services. This information may be transmitted to our customer relationship management (CRM) system for purposes of responding to your inquiry and providing the communications and services you requested or consented to receive.
This information may include:
First and last name.
Email address.
Phone number.
Information related to your inquiry, request, or interests.
Information you provide through our website forms or chat widget.
Information you provide when communicating with our team.
Appointment or scheduling information.
IP address.
Browser type and device information.
Pages visited and website interaction data.
Cookies and similar tracking information.
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
2. How We Use Your Information
We may use the information we collect to:
Respond to your inquiries and requests.
Provide information about our products, properties, services, or offerings.
Communicate with you regarding your inquiry.
Schedule and manage appointments.
Provide customer service and support.
Send requested information.
Send transactional or service-related communications.
Send SMS text messages when you have provided the appropriate consent.
Improve our website and services.
Analyze website traffic and user interactions.
Maintain and improve our customer communication systems.
Prevent fraud, abuse, or unauthorized activity.
Comply with applicable laws and regulations.
We do not use your personal information for purposes unrelated to those described in this Privacy Policy without appropriate authorization or a legal basis to do so.
3. SMS Text Messaging and Opt-In
If you provide your phone number and expressly consent to receive SMS communications from Ismaira Chavez LLC, you may receive text messages related to your inquiry, appointments, requested information, properties, products, services, or other communications related to your interaction with our business.
By opting in to SMS communications, you acknowledge that:
You are providing consent to receive SMS messages from Ismaira Chavez LLC.
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier and plan.
Consent to receive SMS messages is not a condition of purchasing any product or service.
You can withdraw your consent at any time by replying STOP to an SMS message.
You may reply HELP for assistance regarding SMS communications.
Your SMS consent applies only to communications from Ismaira Chavez LLC and is not required as a condition of making a purchase or requesting information.
4. SMS Opt-In Information Is Not Shared or Sold
We do not sell, rent, lease, trade, or share your phone number or SMS opt-in information with third parties for their own marketing or promotional purposes.
Your SMS consent and opt-in information will not be shared with third parties or affiliates for the purpose of sending their own marketing or promotional text messages.
Your phone number and SMS consent information may only be shared with service providers that assist us in operating our business and delivering communications on our behalf, such as communication, messaging, CRM, hosting, or technology providers.
These service providers are authorized to use the information only as necessary to provide services to Ismaira Chavez LLC and are not authorized to use your SMS opt-in information for their own independent marketing purposes.
5. Chat Widget and Communications
Our website may contain a chat widget that allows visitors to communicate with Ismaira Chavez LLC.
When you voluntarily initiate a conversation through our chat widget, we may collect the information you provide during that conversation, including your name, email address, phone number, and other information you choose to provide.
This information may be used to:
Respond to your questions.
Provide requested information.
Follow up on your inquiry.
Schedule appointments.
Provide customer support.
Continue communications related to your request.
You should not provide sensitive personal information through the chat unless specifically requested and necessary.
6. Third-Party Technology Providers
We may use third-party technology providers to operate our website, manage customer communications, process inquiries, schedule appointments, and manage customer relationships.
These providers may process personal information on our behalf as necessary to provide their services.
Our technology providers may include GoHighLevel, which may be used to manage contacts, conversations, communications, appointments, workflows, and related business processes.
These service providers are not authorized to sell or independently use your personal information or SMS opt-in information for their own marketing purposes.
7. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand visitor behavior, measure website performance, and improve our services.
These technologies may collect information such as:
IP address.
Browser type.
Device type.
Pages visited.
Time spent on the website.
Website interactions.
Referral information.
General usage and analytics information.
Cookies may be used to:
Maintain website functionality.
Analyze website traffic.
Improve website performance.
Understand how visitors interact with our website.
Support marketing and advertising measurement where applicable.
You may configure your browser to accept, reject, or delete cookies. Disabling cookies may affect certain website functionality.
8. Data Security
We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
These measures may include appropriate access controls, secure technology systems, authentication procedures, and other safeguards appropriate to the nature of the information we process.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide our services.
Respond to inquiries.
Maintain business and communication records.
Fulfill the purposes described in this Privacy Policy.
Comply with legal and regulatory obligations.
Resolve disputes and enforce our agreements.
When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to personal information we maintain about you.
Request correction or updating of inaccurate information.
Request deletion of your personal information when legally permitted.
Request information about how your personal information is used.
Withdraw consent where applicable.
Opt out of SMS communications by replying STOP.
Request assistance regarding SMS communications by replying HELP.
Contact us regarding questions or concerns about your personal information.
To exercise an applicable privacy right, please contact us using the information provided below.
11. SMS Unsubscribe
You may stop receiving SMS messages from us at any time by replying:
STOP
After receiving a STOP request, we will process the request in accordance with applicable requirements and will no longer send non-essential SMS communications to that number, except where communications are permitted or required by law.
For assistance with SMS communications, reply:
HELP
You may also contact us directly using the contact information below.
12. No Sale of Personal Information
Ismaira Chavez LLC does not sell, rent, or trade personal information.
We do not sell or commercially distribute names, phone numbers, email addresses, customer information, or SMS opt-in information.
We may disclose information to trusted service providers when necessary to operate our website, manage communications, provide services, or perform business functions on our behalf.
Such service providers may only use the information as necessary to perform services for us and are not authorized to independently use your information for their own marketing purposes.
13. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate authorization from a parent, guardian, or legal representative.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
14. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites that we do not own or control.
We recommend reviewing the privacy policies of third-party websites before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable laws.
When changes are made, we will update the Last Updated date at the top of this policy.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, your personal information, or our SMS communications, you can contact us at:
Company Name: Ismaira Chavez LLC
Business Address: 14924 Casey Rd, Tampa, FL 33624
Email: [email protected]
Phone: +1 656-208-5075